AENEA´s Service

Jewellery is one of life’s pleasures, and so we believe AENEA’s service should be part of the pleasure.

Our approach, as a small, family-run jeweller, is personal. We help you directly in this way to ensure that our service is convenient, trustworthy and reliable.

We take a personal approach also because in the beginning, most of AENEA’s customers were friends and acquaintances who came to us knowing our workshop
and its international reputation for quality.

As we reach out around the world to offer AENEA to a wider circle of jewellery lovers, we continue to communicate directly with each customer, treating each as a friend.

When it comes to jewellery, it’s not just artistry and quality that counts, but choosing the right piece. We help find the one item that best fits a person’s tastes, lifestyle and hair and eye colour.

We can customize a design using a different colour of stone or gold or different type of stone. We can even create a three-dimensional model to consider before ordering a custom piece.

We can provide a private viewing in one of our Showrooms in Salzburg, Vienna or London or in any city we visit with our Travelling Atelier.

Please check our Events to see where AENEA will appear.

We stand behind all our jewellery and guarantee it for a lifetime. If there is any production defect, we repair it for free.

If damage results from use or accident,we will repair it for a moderate fee.

In handling online queries and orders,the three of us use the same direct, personal approach and expert guidance as at our shop and traveling events.

You can order online risk-free.Try a piece, and you can return it for exchange or a refund, excluding shipment fee.